Month end sales commissions were calculated by various teams. The required data was distributed across different systems. It reflected silos, not the enterprise. This led to longer commission calculation time spans and significant errors. An earlier attempt to correct the process was obstructed as the persons who had built the existing system had left some time ago. Sales partners were frustrated due to commission calculating errors. The GainOps solution reduced calculation time and eliminated errors. The business recover the money they spent on the solution and much more as major errors such as paying the full commission amounts to each of reps and partners were rectified, the commission then being correctly divided between the two.
A large cable manufacturer was not being able to ascertain the profitability of its sales representatives. The data required to calculate these was kept in disparate platforms - credit and debit notes in spreadsheets, orders in a web-based system and invoices in a home grown ERP system. This created obstructions to profitability computation. GainOps redesigned the data model and storage, automated the data collection processes and created dashboards to report each sales rep's profitability accurately and in detail.