The more you know about the book of business with your contractor. Contractor 360 means you have a full picture of the relationship you have with the contractor. This includes information from finance, customer support, marketing, sales, systems etc. though additional items are incorporated in creating this contractor 360.

The idea is that you or the entire organization can now look at contractor the same way vs. each department looking at the contractor from its own perspective and its interacting accordingly.

For example; How much more business can the contractor drive for you? Under what conditions does the contractor win?

The contractor 360 is a key tool to allocate the resources the contractor needs/deserves. This understanding is important to minimize over or under spending to that specific contractor.