The Operations Scorecard is focused on operational efficiency. This scorecard tracks critical metrics like production output, cost management, and process improvements. By offering a concise overview of operational health, the scorecard helps decision-makers identify areas for optimization and ensures that operational performance aligns with strategic business goals thus saving valuable time.
Some of the out of the box KPIs for
Operations Scorecard
- CAC and supporting metrics (by month)
- LTV (by customer)
- Churn and supporting metrics (by month)
- Churn as a % of Revenue
- Churn as a % vs. Customer Count
- Margin (aggregate and by customer transaction)
